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Section:  IT & Internet   Vacancy 435

Post:JD Edwards EnterpriseOne Finance Support Specialist Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text: My Edinburgh based client are looking to strengthen their internal JD Edwards support team.

The Company is running on the web version of EnterpriseOne 8.0 (Service Pack 22) with a view to upgrading to 8.11 later this year.

Key Role & Responsibilities:

The provision of top quality support to the user base across a broad spectrum of EnterpriseOne functionality and in accordance with already established service level agreements.
The documentation of all calls and resultant resolutions using the Assyst database currently used by the Operations Team.
Provide excellent Customer Service to our users.

Key Skills Required:

Ideally potential candidates should have the following skills :

A good working knowledge of JD Edwards EnterpriseOne applications (web based experience an advantage) with particular emphasis in the following areas :

General Accounting
Accounts Payable
Accounts Receivable
Procurement
Foundation Systems (security)

The ability to diagnose problems via use of the Universal Table Browser and suggest solutions thereon

Experience of working in a busy Help Desk environment and thus able to cope under pressure

Good communication skills as expected to deal with all levels within the organisation with varying degrees of JD Edwards experience.

Please respond with an up-to-date CV ASAP
MSB Technology (a division of MSB International PLC) is acting as an Employment Agency in relation to this vacancy.
Contact information
Employer:
Email:
Phone: 0141 353 5190
Publication date: 2009-04-11 18:46:56

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